The warranty has expired since then. As it stands right now, however, there are still no significant updates to share. Paid over $3,000 for it. If this doesn’t come out you need to defrost your ice maker first. I called a Samsung-authorized repair company to fix the ice maker in my 4-door refrigerator/freezer. Currently, Samsung does not have a recall in place for any of its refrigerator models when it comes to the ice maker issue. No water/ice maker on panel door. Erik Lawther January 10, 2021 Please add me. I started experiencing issues with the ice maker not producing any ice because it would freeze over. I have the Samsung RF23J9011SG/AA model. En español Live Chat online 1-800-269-2609 24/7 How do I get it all the way RF22K9381SG_XAA RF22K9381SR_XAA RF23J9011SG_XAA RF23J9011SR_XAA RF23J9018SR_XAA.pdf. I have replaced the Temp sensor,Thermostat protector and added a metal clip that directs water into drain. Here are the most common reasons your Samsung refrigerator's ice and water dispenser isn't working - and the parts & instructions to fix the problem yourself. How To Reset Samsung Ice Maker After Power Outage. But if you want to check if your ice maker is working, it 2. Not ice maker issues, but when I let defrost and melt over several hours, and remove the inside back panel, the entire inside heating element and coils are covered with ice. ... Samsung Refrigerator RB215LABP Ice Maker tray would not empty into bin. The technician was familiar with the problem because Samsung had sent out a service notice to the effect that this ice maker was defective in … I have an almost new RF23J9011SR/AA and ice maker is not working. Resetting your ice maker isn't something you'll typically need to do very often. REVIEW UPDATE #3: Samsung 4-Door Flex Refrigerator with Flexzone ICE MAKER FAIL? Locate the reset button. Pull out the ice tray. In addition, every now and then I hear something in the ice maker working or trying to work, like something is trying to spin. In fact, the only time you should ever reset your ice maker is when you're not getting any ice, and even then, it's the last resort, after other troubleshooting steps which are more likely to resolve your issue. To reset the ice maker of your Samsung refrigerator after a power outage, do the following… 1. This unit has been a problem for three years with the ice maker not working and the sidewall where the ice maker is housed is coming apart. I tried removing the tray and it only comes out about an inch or so. Reply. The class action lawsuit centered on allegedly defective Samsung ice makers appears to be moving along—albeit slowly. The ice maker kept icing over and stopping. 3. Only 2 years old and had 4 services for the ice maker and more to come. Look to the side. You should see the blue reset button there. 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