I rebooted the machine again and entered the BIOS. That's great, I'm glad to hear that your systems have been running without problems for a year but if you do have any issues, don't hesitate to get in touch with me or any of the other Dell green guys here. Previous fan failure. two week a go a thermal issue message came on boot up. After reading and understanding why people will receive the related CPU fan error warning message, you can go start to resolve such CPU fan problems with the below clues: 1). took the one with the green cover out clean it up and it works. How old is the Dell? Reboot your computer and press the f12 key as soon as you see the Dell screen that shows right before the Windows screen. Cakewalk by BandLab and Studio One 4.6 Pro Recordng Studio Software. I got an optiplex 280 model. If you are still having problems, please don't hesitate to get in touch with me and I'll be more than happy to help. is SG3770IL. What is happening is there is an input pin on the CPU fan power plug. Computer Info: Dell DIMENSION 8250 Intel ® Pentium ® 4 CPU 2.40 GHz 2.39 GHz, 512 MB of RAM Microsoft XP Home Edition Version 2002 Service Pack 2 So far there seems to have been no negative effect from using the computer without the fan, but summer's here, and the weather is … If the internal diagnostics does not pick up an error in the fan see if the Dell technician will accept a screen capture of the bios log entry. Only 14 left in stock - order soon. The system detects this fan as abnormal or fails to detect it at all. Boot the computer with the casing off and see whether the fan can spin. 1 for the power supply that works and the second one with the green cover. Dell fans have a sensor in them that's detected by BIOS. This unit is new and just installed last month. How to Remove CPU Fan Error on Boot - 5 fixes. If that sensor fails, you'll get a 'fan failure' error. SSD drives. One of my PCs is a Dell which had a fan failure with the same message as yours. Simple Solution to Fix Your Fan Failure ---SUBSCRIBE-- In The Next Video Will Be Showing You How To Disable Alert Warning.Step 1. Hard drive fan failure on start up on Dell Optiplex 780. This will disable the sensor and allow you to boot normally. 1. I know what you mean when Dell doesn't send a replacement not until there is total hardware failure. I booted into Windows and then opened the case. Verify your account I put a link to the fan that you need in my source. In most cases the system fan failure will restrict or disallow access to the computer system and Operating System’s desktop and computer users will get stuck on the system fan failure … Forum Member since 2004 I'm not a Dell employee. It's a new Dell 7010 and no on any bad caps. Have had no problem for the past 5 days. If that sensor fails, you'll get a 'fan failure' error. doublecheck the plugin for the fan, make sure it's correctly plugged in. to enable IT peers to see that you are a professional. on I am thinking that this might just be an isolated incident but am looking for any other suggestions as to what might have caused this. Open the case and remove motherboard battery. Feb 4, 2015 at 17:30 UTC. If anything will fail you should see it during the test. "I have three 7010 small form factors and each has had the cpu fan replaced multiple times.". Now you should see the black boot menu screen. Computer won’t boot, fan starts and stops, motherboard flashes. what happen??? To continue this discussion, please If everything checks out okay then this is just an isolated case. Previous Fan Failure" problem is primarily specific to Dell computers, tapping on the F2 key after turning the computer on should get you into the BIOS/CMOS setup utility. Next he boot device list appears, highlight “Diagnostics” and then press “Enter” key. A “System Fan Failure, System Fan 1 Failure, or Error: CPU Fan Failed” message and boot-up screen means that a computer is having issues connecting to or monitoring a system fan. May 13, 2018 #1 My computer would not start today. Now I want to update BIOS Utility software but it is not available on hp website. Even though this unit is still under warranty, they won't even consider replacing it, or any parts unless there is a total hardware failure. After locating your CPU fan, check the connection to the motherboard. View this "Best Answer" in the replies below ». Press F10 to save changes and exit. I then shut the PC down and rebooted. S 81. I was working on a Dell 7010 yesterday after getting a report that the workstation was producing a "humming" noise. First, restart the computer and press “F12” key to enter the “Boot Menu”. I'd definitely agree with Chip - running the Dell Diagnostics (F12 at the POST screen, select Diagnostics from the Boot Menu) will test the fan for issues. beware lolly sticks, they totally stop the tick tac's going around in the fan. Stars up okay, and seems to run fine except the fan never comes on. In my case it was replaced under warranty but if I had let it go, I might have fried my CPU. If a fan has failed (especially the heat sink fan for the CPU), your computer could be overheating or detecting the fan failure, causing the computer not to boot. Hi, I was wondering if anyone could help me, I have a Dell Optiplex780, it was working fine the other day, then after unplugging it so I could clean my desk I reconnected everything and the computer bleeped and on the screen it said. And don't be surprised by the quick fan failure, I have three 7010 small form factors and each has had the cpu fan replaced multiple times. I did. Press F1 to continue.". This topic has been locked by an administrator and is no longer open for commenting. To be on the safe side, thinking that something my be touching the fan blade, I opened the case and blew out any dust. Yes, that's just a warning that on the previous boot the fan had an error. Which of the following retains the information it's storing when the system power is turned off? There is CPU Fan is working properly and alredy tried to replace cpu's fan. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Report Unresolved Customer Service Issues, The forum is primarily user to user, with Dell employees moderating. 5.0 out of 5 stars 17. You can shut down th machine, and spin the fans by hand to see if they turn freely. I double check the plugin. Let me know if it happens again and I'll get this one taken care of for you. OVERVIEW Mini Tower Computer (MT) View 3-4 Desktop Computer (DT) View 5-6 ... 4 CPU fan connector(FAN_CPU) 13 HDD-ODD power connector (HDD_ODD_POWER) still got the same message. I know what you mean when Dell doesn't send a replacement not until there is total hardware failure. You can also clear the log in the BIOS. Perfect...We have deployed over 60 of them. So you need to repair corrupted interanl hard disk. Optiplex 7010 sff thermal failure dell cpu fan driver dell optiplex 3020 7010 7020 9010 9020 dell optiplex 390 790 990 cn 0dw014 cpu optiplex… Dell One All-in-One CPU Fan FailureThis includes how to clean dust out of a Dell One All-in-One computer. I too am a user. It's been awhile since I've worked on a Dell, but I believe their diagnostics disc had a fan test. I deployed those systems very shortly after the new small form design came out and to my understanding there were problems with the fans that have been rectified in later models. Enter the BIOS, switch it to Advanced Mode (you can press F7 to switch between EZ mode and Advanced mode), and navigate to the Monitor tab. DELL™ OPTIPLEX™ 790 TECHNICAL GUIDEBOOK - V 2.1 1 TECHNICAL GUIDEBOOK INSIDE THE OPTIPLEX 790 TM TM DELL OPTIPLEX 790. Press/hold power button on tower for ~15 sec. The computer's BIOS reads the RPM value of the fan from that pin, and will automatically shut the computer down if the fan speed is too low. The computer’s internal hard disk gets damaged or corrupted. Spin the fan using a static-free object to see whether it can move smoothly. Second possibility: Sometimes a cable inside the computer chassis just slips down and physically blocks the fan, preventing it from turning. First try clearing the error message: Power off and unplug. by Had a Dell technician look at the computer and he replaced the fan since he said the message was "fan failure". howerver during boot up i had a power failure at my house, now the hole system wont boot up. Dell P714F New CPU Processor Fan Shroud Optiplex GX520 GX620 320 330 360 740 745 755 760 780 960 Inspiron E521 Mini Tower SMT H9073 RR527 Y4574 Internal Case Chassis Cool Cooling. what gives??? If you get an error, that will be enough to replace the fan. If anything will fail you should see it during the test. We got the bios 'rear fan' F1 to continue on 3 Dell 3010's here, Some little s**t had poked a load of stuff that stopped the case fan going around. This warning will also sometimes appear if you are using a nonstandard CPU fan. I open the tower and only see two fan. Open BIOS and change the CPU fan settings If you really did have changed the BIOS setting before, just reboot your PC and reopen the BIOS … FREE Shipping. :) Your computer uses a proprietary Dell fan and MUST be replaced by the same kind of fan, which I linked below. CPU 0 Fan Failure." Since the "Alert! If it can, proceed to the software fix. On this boot I got the message: "Alert. Anyway if a hardware failure can be repeatedly detected using their Diagnostics software, they will do a replacement. This person is a verified professional. A known bug in earlier versions of the BIOS apparently didn’t run or interpret the CPU fan diagnostic test correctly — and reported the fan as not working even though it was. Thanks for the confirmation! Windows 10 64 bit Pro and Windows 10 Insider Program Beta Versions. It can occasionally be used to troubleshoot tech issues … Could be that its not plugged in correctly but could also be Bad Capacitors on the motherboard. I checked my records and the last failure was over a year ago now, they are coming up on three years old in a few months. I don't even recommend using the system without a CPU fan, but doing basic tasks will be OK. Check the CPU fan's settings in BIOS. From here it depends on which model of computer you have, but the steps are similar for all. Alert! Most computers have a fan to cool the central processing unit and prevent it from overheating. 2. The forum is primarily user to user, with Dell employees moderatingContact USA Technical Support. Dell fans have a sensor in them that's detected by BIOS. I fought with these for a couple of weeks before I figured this out. And yes, it absolutely needs to be replaced! The lights would come on, the fans would spin (case fan, cpu fan, power supply fan, video card fan). When the internal hard disk is damaged, the saved operating system and boot files will get corrupted as well, then the computer will report no boot device as well. All fans were working normally, including the CPU fan. It turned out to be the fan controller module on the system board was not seated good. In the system log, the above message was only message listed. Once on the Monitor tab, set the CPU Fan Speed from N/A (Not available) to IGNORE. If everything checks out okay then this is just an isolated case. $19.81 $ 19. ask a new question. If you install a non-Dell fan, you'll continue to get that error message. Boot the machine and press F12, choose Diagnostics and let it run and check all hardware. Can I just double-check with you that your Optiplex 7010 systems are now working correctly after the previous fan failures? - Collapse - Thread starter Primativ; Start date May 13, 2018; P. Primativ. Upon arrival, the workstation booted up normally with no issue and I could detect no humming at all. Clearing the error message from the Event Logs in the BIOS will stop you from continually having to press F1 on boot and if the error message happens again, I'd say that should be enough to get it replaced. Report Unresolved Customer Service IssueshereI do not work for Dell. so Pease suggest me what to do. The fans actually go crazy, spinning … This PC has Eroor of "Cpu Fan Failure". I have Desktop computer which Serial No. If you miss it, just wait for Windows to finish starting and try again. A few years back when I worked on the Wachovia to Wells Fargo merger, we had this same issue occur with a batch of GX755's that were deployed in Alabama. Did you notice any bad caps? 3. Home Built Desktop PC with Gigabyte Designare Z390, i7 8700K CPU. Check all cables Verify all the cables are securely connected to the computer and that there are no loose cables by firmly pressing in each cable. If that doesn't clear the error, you'll probably have to replace the fan with another Dell fan that's specific for this system and can be bought directly from Dell or from a number of the 3rd-party suppliers who sell Dell parts. Boot the machine and press F12, choose Diagnostics and let it run and check all hardware. Given that you've already contacted Technical Support for this issue, we will have it on file that you have had this error message regarding the fan. I thought I should apply new thermal paste. If this fan stops working, the computer can display an error to inform you of the problem. Press/hold power button on tower for ~15 sec, Open the case and remove motherboard battery, Press/hold power button again for ~30 sec. I did all of that except clear the BIOS message as I want to keep it. Press/hold power button again for ~30 sec. SteveFL The computer’s boot hard disk MBR sector has been corrupted somehow. however, now i get message indicating that there is a cpu fan failure. Around in the next Video will be OK is a CPU fan is working properly and tried... And spin the fan can spin Remove CPU fan boot, fan starts and stops, motherboard flashes of. You should see it during the test on boot up run fine except the fan locating your fan!, and seems to run fine except the fan using a nonstandard fan. 'S detected by BIOS up okay, and seems to run fine except the fan that you are using nonstandard... 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