Our caravan has been used a lot, travelling quite a lot of miles over almost 4 years, but its certainly not been abused. Member. Both caravan have LED road lights. L. Fixed bed mattress. All screws inside gas looked are still in place. A place for all those united in their love of caravanning, motorhomes, holiday homes and touring in general, to share their experiences, meet new friends and find out a world of information on how to enjoy their touring lifestyle. A bigger issue is if this is a design problem then it's going to show up first on high usage vans. Winding the steady down transfers upwards pressure on the floor, and a shear loading on the screws. pfr Our dealer doesn't want to know about it or even look at it "Not in warranty sir" was the response. It was one of two problems: 1. It will hopefully be inspected by swift in the coming month or too so I can confirm it's ok or not. It is immaculate inside and out. Out of interest, what year is your van and ball park how many miles do you think it's done? In other words this couple had probably done the equivalent of 10 to 15 years normal use in a single year. I'm waiting  for inspection  date to be confirmed  but need to get it sorted asap  because  I've got holidays booked  at work, but cant  book sites yet  until i know i can use the van. 2017 SWIFT Challenger4S0 At T3F 2017 0909035 Swift Caravans - Forum - Caravan … Is this a genuine letter? By And I think quite correct they must repair it. Usually with a quick call to Sargent. Wry smile at Swifts reply in the article. Started 3 hours ago, By Baker69 Not sure if the Swift owners forum is still up and running, your contract is with the dealer who should be responsible for selling something that is fit for purpose as are whoever carried out the habitation checks as it is unlikely for that amount of damp to have got that serious in less than a year, unless the fabric of the van has been damaged. Forums. "We aim to respond to all requests within 10 working d, Yes it was collected on a low loader and they are blaming the haulage company for the delays in collecting and returning. The caravan was brand new, manufactured in Feb 2014 and delivered to the dealer in May 2014, we collected in June 2014. If you purchase a Swift Caravan or Motorhome, don’t forget that joining the Swift Owners’ Club is a great way to make the most of your investment and precious leisure hours. The Swift vans are a good product the roads are however not kind on them as with any van things will come loose so check as often as you can for problems. Swift Group's own dedicated social networking site where you can make friends, exchange holiday stories, get tips on touring and ask Swift technical questions and advice. We are having minor problems 1 The Dometic fridge will not open properly, it regularly refuses to open when the buttons are pressed down, once open I can see the catch is working when the buttons are pressed, any suggestions please. I'd get it checked though because of liability. Neither Swift Group Limited nor any of its subsidiary companies makes any warranty concerning the content of these websites and, in particular, does not warrant that their content is suitable, legal or contains no material which may infringe third party rights. sargent 310 stinger alarmCaravan Repairs, Servicing and Maintenance. If the dealer spotted you'd reported a factual encounter online I think you'd find their attitude improved substantially. You can post now and register later. And of the next shipment of 8 caravans on its way (at the time of going to print), most have already been allocated to customers. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. Oh! Tinwheeler. We tow it with a Ford Falcon and have just finished our Christmas trip where we traveled from Brisbane down to Merimbula and then onto the Dalgety in NSW and home again. January 13, 2020 in Swift Caravans. Raymond, We have a Swift caravan from the UK. The 15 best Swift Caravans in 2021 ranked based on consumer reviews - Find consumer reviews on ProductReview.com.au, Australia's No.1 Opinion Site. Caravanner from Ayrshire. People who have recently bought a 2017 Swift Caravan, and if the owner details have not been updated, may not have received a recall letter from swift, so I would phone Swift Customer services with your chassis number and find out if yours is affected In brief, there is an issue with the bulkhead detaching from the rest of the body on 2017 models Following the discovery of the problem we took it to Caravan Hospital, they took detailed photographs which we now have and sealed it up temporarily with a pile of mastik. Display as a link instead, × These are week commencing dates. I wonder how far back this goes. Front end visibly bounces apparently - ours was early doors in terms of little presenting itself but needed repairing all the same. (After June 9th). I have sent Swift two emails from their website. This is our third caravan and the first two were manufactured in Australia, both giving us such serious issues we gave up caravanning for almost five years. CaravanHelper.co.uk is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for website owners to earn advertising fees by advertising and linking to amazon(.com, .co.uk, .ca etc) and any other website that may be affiliated with Amazon Service LLC Associates Program. Scankguy I will repair and strengthen it myself. Posted on 23/01/2018 19:18. Is it a problem with newer caravans? They have agreed to do this after a slightly heated conversation in which I pointed out the terms of the Swift warranty (they were asserting that it was only a water ingress warranty), and refused their request to pay them for a service as part of the visit. Our van is a 2014 model. New posts Trending Search forums. This is why I intend to add a plate under the steady bridging to the side wall. -- Edited by Webmaster on Monday 30th of July 2012 10:05:35 PM _____ Forum rules. I have to speak to them again and discuss getting it done under warranty. If there is a problem they said they will arrange transport  where it needs to go to. One or both are failing on caravans according to the Swift Repair Process. Swift command problems Rab replied on 23/01/2018 19:18. eval(ez_write_tag([[250,250],'caravanhelper_co_uk-large-leaderboard-2','ezslot_10',119,'0','0']));There are also some problems where the app or the system itself needs to be rebooted or corrected and they can help with this remotely. I am still in their records as the registered owner As some members on here have found out the front lower bulkhead can come away, causing the front end to move about. Because of that, despite the negativity it may have seemed there was around Swift Command, the fact that it’s incredibly useful and does exactly what it says it will, when its functioning properly, combined with the second-to-none customer service you get from Sargent, people really love this system. We have identified a potential issue with the lower front bulkhead installation that may require rectification. I've checked our 2016 Challenger today again (in better day light than yesterday).   Your previous content has been restored. What's new. Jonesontour Today was my first chance. I wouldn't touch a Swift again - ours has cracks in the back panel and water ingress discovered just a week ago. This is ideal for my husband and I (and our large standard poodle). Amy Archer Deputv Manasing Director. Usually with a quick call to Sargent. 20 replies Follow. Since the first Swift caravan arrived from Europe on South Africa’s shores in September 2018, almost all of the 29 units have been sold. We use cookies to ensure that we give you the best experience on our website. 2 We have twice had the locker door on … Started Tuesday at 11:34, Copyright Alphaquad Ltd That’s why we want to discuss in this post some of the most common issues people have had with Swift Command and what if anything was done to fix/solve them. Hi, If you do decide to repair your van yourself it might be worth buying the STR 360 adhesive that Swift recommends to used for the repairs in the PDF that was posted on here, I've also attached that PDF, The glue, https://www.sunshinesolar.co.uk/Item/BOS360, https://www.swift-Talk.co.uk/forum/download/forum_file/295749/Swift - repair front bottom end.pdf. Its a Smart but not SmartPlus, so aluminium side skin and ply interior with a GRP skin under the floor. I got the letter last week and couldn't wait to go see. Is it a major fault? lornalou1. Caravan and Camping Forum is FREE to use. No reply. I will wait until I hear their reaction on Wednesday, but I suspect they don't want to participate in dealing with Swift warranty, so expect to get fobbed off. I don't suppose these failures are anything to do with the corner steady jacking the floor up? 2014 SsangYong Rexton W towing a 2017 Sprite Major 4EB. Friendliness First - Always! One other thing springs to mind, depending on a combination of how long it has been loose and how many miles it has travelled  whilst flapping about, would this put stress on other components, weakening joints and bonds elsewhere ? Hi, If you do decide to repair your van yourself it might be worth buying the STR 360 adhesive that Swift recommends to used for the repairs in the PDF that was posted on here, I've also attached that PDF I wonder what other areas are waiting to 'let go ' in a similar fashion, I think if I owned a Swift I would be having a microscopic inspection of all the floor to side joints. These boards are closed to new posts. Swift Caravan & Motorhome forums - hosted by the Swift Owners Club. I wont name and shame the dealer. We are therefore launching a safety recall and would like to arrange for an Approved Engineer to visit your caravan to carry out a series of checks. No answer. The repair mentions bonding them into place so it looks like some weren't done at the factory, mine is but some photos I've seen they are not. Swift Talk is the central hub for the Swift community online. A fat bum sitting on the seat above will add force to the loaded screws just in front of the location plate. I will be making a further attempt to get the dealer to take care of it, before reluctantly resorting to my own resources. Overall I'm happy the repair was undertaken and given the circumstances, as second owner dealing with a non-supplying dealership, was relieved Swift and the dealer took care of things. Any advertising should not be put on the forum without contacting Admin if so it may be removed & member can be … Useful Links. We tow it with a Ford Falcon and have just finished our Christmas trip where we traveled from Brisbane down to Merimbula and then onto the Dalgety in NSW and home again. lf further action is required, this will result in your caravan being transported to your dealership, or to our factory in East Yorkshire for rectification. -- Edited by Webmaster on Monday 30th of July 2012 10:05:35 PM _____ Perhaps you could enlighten us about who your dealer is?   Your link has been automatically embedded. Please see attached map. Angle bracket screws or side panel screws? Yesterday I faxed the HP company with a 3 page letter of what we'd been through and also faxed a copy to Swift, Caravan Hospital and took a copy down to Barry Caravans where we bought the vehicle from. Cmac. 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